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Disney Magical Express Shuttle Service

Disney Magical Express - a free shuttle from Orlando airport to Disney World Hotels & Resorts. 

The Magical Express is ideal if you are arriving via airplane to Orlando International airport AND if you are staying at a Walt Disney World Resort.

The Disney Express allows you free round-trip shuttle bus service to and from your Disney Resort Hotel. 

No need to collect bags at the airport, no need to arrange an expensive rental car or shuttle service yourself - no need to drive after a long flight. It's all taken care of by the Mouse!

Disney Magical Express BusPhoto courtesy of Michael Gray

How does Disney Magical Express Work?

Step 1 - Booking your Disney Vacation

When booking your Disney World vacation online - fill out the online form for the Magic Express service. Or call 407-939-6244 to make reservations. Tip: make sure to reserve Magic Express as far in advance as you can - this will allow enough time for Disney to mail your luggage tags and Magic Express information pack. Disney usually sends out information packs 3 weeks prior to departure.

Bring your entire information pack with you (not just the luggage tags) - it has a special barcode on the back which you will need upon arrival at Orlando airport.

Disney Magical Express luggage service is available for flights arriving between 5am and 10pm daily. If you know you will be arriving outside these times do not attach your Disney luggage tags - simply collect your bags as usual and you will be able to take them directly to the Disney shuttle bus.

Step 2 - Arriving at Orlando International (MCO) Airport

International arrivals - claim your baggage and take it through customs and immigration. Once you have cleared customs proceed to Terminal B, Level One and follow the signs for Disney Express Welcome Center where you will leave your bags and board your specific resort bus.

Domestic arrivals - if you arrive at the airport before 10pm your bags will automatically be transferred to your hotel room. Simply proceed to the Express Welcome Center in Terminal B, Level One and a Disney rep will direct you on to your shuttle bus. If you arrive after 10pm just collect your bags as usual and take them to Terminal B, Level One and check them in at the Disney Magic Express Welcome Center.

Step 3 - The trip to Disney World

This is the easy part! Sit back, relax and enjoy the ride. The Disney buses have air conditioning and bathrooms on-board. You will be shown an informational video about the Disney theme parks to get you in the mood for your vacation.

Disney Entrance from the Magical Express BusPhoto courtesy of Ashley

Upon arrival at your resort it is appropriate to give the baggage handler a tip - $2-5 is acceptable.

Your luggage will arrive at your hotel approximately 3 hours after your arrival. It will be dropped in your room - no need to wait for it arrive - go and enjoy Disney in the mean time!

TIP: It's a good idea to bring some essentials with you in a carry on bag in case your checked bags arrive late - e.g. a change of clothes, toiletries, your child's favorite toy/game.

Step 4 - Departure from Disney World to Orlando Airport

One day before departure you will notice an envelope attached to your hotel door. Inside will be your designated departure time (not negotiable!) and passes for your return bus. 

Resort Airline Check-In Service

You may be able to check your bags and get a boarding pass at your Disney Hotel before leaving if:-

  • your bags weigh less than 50lbs each and are not oversized or overweight.
  • you are flying with the following participating airlines: Airtran, Alaska Airline, American, Delta, Continental, Jet Blue, Northwest, Southwest, United , US Airways.
  • if you are able to check your bags at your resort hotel during the hours of 5am and 10pm.
  • if you have paid in advance any baggage fees payable to your airline - if you have not, you will not be able to use this service and must check-in directly at Orlando MCO. You can pay the baggage fees in advance by calling the operator BAGS on 407-284-1231 - Visa, Mastercard and AmEx accepted as payment.

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Disney Magical Express - Frequently Asked Questions

What if I lost my luggage tags/never received luggage tags?

Simply use other luggage tags before departure stating your name and the Disney Resort where you will be staying. You will still be able to use the Magic Express service.

As an extra precaution - check that you are booked in the Magical Express system - call 866-599-0951 to confirm your reservation.

What if I miss my departing bus?

Unfortunately Disney has been very strict on departure times from resorts. Make sure to be at the Express bus stop in good time, the bus will not wait for you. If you do miss your return bus, you will not be able to get on another bus. You will have to arrange your own transportation to Orlando airport.

If you are short of time an Orlando Taxi will be the fastest way to get to Orlando airport. Remember that Orlando International Airport is 23 miles away from Disney World.

Which Disney Hotels can use Magic Express?

All Disney owned properties are in participation: see a list of hotels here - Walt Disney World Hotels

Downtown Disney Hotels, Disney Swan & Dolphin Resorts and Shades of Green Resort do not participate in the Magic Express service.

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